Whether you are born with a spinal cord disability or sustain one later in life, coping is difficult. The newly injured individual and his family face a plethora of questions and concerns about the disability and how it will affect the future.

ASCC Case Managers serve an important role in helping these individuals cope with what spinal cord injury will mean to them. The Case Manager comes onto the scene a few days after the injury and can answer many questions regarding the injury and its effects for the individual and his or her family. Case Managers also assist families in identifying and applying for services to assure that they access every available resource. This may include helping to complete forms, providing insight on needed services or just providing a telephone number. As the individual progresses through treatment, the Case Manager assists with referrals for rehabilitation, conducting home accessibility surveys and obtaining needed adaptive equipment such as a wheelchair. The Case Manager takes an integral role in assuring that the individual's transition home is a smooth one.

But, case management services don't stop there. The ASCC Case Manager is available to individuals living in the community even years after the initial injury. When secondary conditions such as pressure sores strike, the Case Manager again provides information, referral and assistance with obtaining treatment or equipment.In addition, Case Managers act as advocates to their clients, helping them work through red tape. Case Managers may even help you with your own insurance provider!

The ASCC employs 13 Case Managers, who have offices throughout the state. All individuals who qualify for any of the ASCC services qualify for case management services. If you believe that you or someone you know may qualify for services, please contact the Arkansas Spinal Cord Commission's Central Office at 1-501-296-1788 or 1-800-459-1517, or contact your local ASCC office.